Coronavirus (COVID-19) - update

Post by ACI News Team


Coronavirus (COVID-19) - update

The current novel Coronavirus (COVID-19) outbreak, which began in December 2019, presents a significant challenge for the entire world.

With Coronavirus officially declared a pandemic by the World Health Organisation, Andrew Copeland Insurance will monitor the COVID-19 situation as it unfolds and will continue to take steps to protect our employees and business. We will continue to follow the advice given by the UK Government and the World Health Organisation.

As Covid-19 continues to affect us all and the overall scale and impact of the outbreak remains unknown, supporting our customers through these unnerving times and protecting the well being of all our employees are our leading priorities.

In accordance with the most recent UK government guidelines, we are now working remotely until further notice. All our contact numbers and email addresses remain unchanged. For most of our employees, work can continue as normal from their home location and we want to assure you that we remain entirely committed to continuing to deliver the best service possible for you and all our clients.

Thank you for your understanding and cooperation during this time.


Please be  assured that the primary reason for continuing is the ongoing relationship with you personally and the exceptional assistance you give when required.

Grant Ross - International Insurance Customer

Would just like to say what a pleasure it has been dealing with you all these years.

From Portland Road  to where you are now all the best.

Bill Woodward - Motor insurance customer

Once again you guys have blown me away ! Brilliant. No other word for it. I love that there are insurance companies out there willing to change the dreadful culture we have nowadays of only rewarding new business and penalising loyalty.

Simon Leigh-Smith International Insurance Customer

I’ve been a very happy customer, have recommended you and have exchanged similar conversations with others here who use you and thoroughly appreciate your personal touch. There’s always someone to talk to on the phone and happy to help.

Joanna Davies Motor Insurance Customer